Terms & Conditions

Effective Date: 1 June 2023
Company Name: Zeero Skincare Sdn. Bhd. (Registration No: 202301020841 [1514763-P])
Business Address: No. 8A, Jalan Bukit Impian 16, Taman Impian Emas, 81300 Johor Bahru, Johor, Malaysia
Email: info.zeeroskincare.com
Phone: +6011-13224147

1. Introduction


Welcome to Zeero Skincare. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

2. Products & Services


Zeero Skincare provides acne-focused skincare products formulated with natural and scientifically backed ingredients. All products are for personal use only and must not be resold without our written consent.

3. Orders & Payments


All prices displayed on the website are in Malaysian Ringgit (MYR) unless stated otherwise. We reserve the right to change prices and availability without prior notice. Payment must be made in full at the time of order confirmation

4. Shipping & Delivery

Orders will be processed and shipped within 1–3 working days. Estimated delivery times vary by location. We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds


We accept returns and exchanges within 5 days of receipt. Products must be unused, in original packaging, and accompanied by proof of purchase. Refunds will be processed within 7 working days upon approval. For hygiene reasons, opened products cannot be returned.

6. Product Disclaimer


While our products are dermatologically tested and registered with KKM, individual results may vary. Always perform a patch test prior to use. Zeero Skincare is not responsible for any adverse reactions that may occur.

7. Intellectual Property


All website content, including logos, product descriptions, and images, are the property of Zeero Skincare and may not be reproduced or used without written permission.

8. Limitation of Liability

Zeero Skincare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy


Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Johor Bahru, Malaysia.